of terms you may see on your statements

Date - either Date of Encounter or Date payment posted on account
Encounter - internal number that allows us to find patient/subscriber/provider
Account NBR - internal number (also in box on Statement Header)

Amount - Total amount billed and Payments posted show as negative
EFT - Electronic Fund Transfer = Insurance payment directly to our bank
InSur Balance - Amount billed to insurance
Patient Balance - Amount billed to patient (e.g. co pays that were not paid at time of encounter, deductible or coinsurance).
Balance - Total amount due
Current - Most recent balance due (this will change based on payments)

Please pay this amount - please pay this amount
30 days - first request for late payment
60 days - collection caution letter sent
90 days - turned over to collection
PAYMENT DUE UPON RECEIPT *THANK YOU* - due date is now